Privacy policy

This notice, released in compliance with Albanian Law n. 124/2024 (Data Protection Law) and the Reg. UE 2016/679 (GDPR), contains the description of the operations carried out on the personal data of the Users collected during the access, navigation and use of this internet website.

THE DATA CONTROLLER

Dilaxia Nova SHPK (Dilaxia Nova), Bulevardi Zogu i Pare N 24/2 Tirane 1001, privacy@dilaxia.com, is the Data Controller of the personal data of the Users collected during the use of this website’s services. 3Hops S.r.l. will deal the personal data of whom it will enter into contact according to principles of lawfulness, correctness and transparency, as well as the lawful and regulatory provisions for the following purposes: 

  • Access to the website and navigation; 
  • Answer Users’ requests; 
  • Direct Marketing. 

DATA PROTECTION OFFICER

The Data Protection Officer (DPO) can be reached at: dpo@dilaxia.com  

DATA PROCESSING LOCATION

The data processing connected to the web services of this internet site is carried out in the above-mentioned legal headquarters of the Data Controller and in the hosting Company who supplies the service with server located in the EU.  

TYPES OF PROCESSED DATA

Navigation Data 

The IT systems and the software procedures needed to operate this web site acquire certain personal data, as part of their standard functions, whose transmission is implicit in the use of Internet communication protocols. 

This information hasn’t been collected to be associated to identified interests, but due to their nature, they could permit the identification of the User, through elaborations and associations with data held by third parties.  

The data that is part of this category are IP addresses or dominion names of computers used by the User who is connected to the website, the URI addresses URI (Uniform Resource Identifier) of the requested resources, the time of the request, the method used when making the request to the server, the dimension of the file obtained as an answer, the numerical code identifying the status of the server‘s answer (successful, error, etc.) and other parameters related to the operating system and to the User’s IT environment.  

This data is only used to obtain anonymous statistical information on the use of the website and in order to control correct operations and is cancelled immediately following elaboration. The data could be used for the assessment of responsibility in case of IT crimes damaging the website or the Data Controller: except for this possibility, the data on the web contacts is not stored beyond the legal terms. 

Data supplied voluntarily by the User  

The optional, specific and voluntary sending of emails to the addresses indicated in this website involves the subsequent acquisition of the address of the sender by Dilaxia Nova, as it is needed to answer requests, as well as any eventual other personal data inserted in the communication. 

Specific informative data will be brought back or visualized in the pages of the website provided for specific services. 

Personal Data 

By means of the functionalities present within the Site, the user may grant some of his or her personal information which may make him or her identifiable and which may be processed in order to manage, for example, his or her requests. 

Among the information that may be requested, there are, by way of example but not limited to, personal data such as: 

  • First name and Surname 
  • Telephone number and e-mail address 
  • The IP address of the device used, the pages visited by the User and the time and date the User visited the Site 

COOKIES

To obtain information regarding the use of cookies and/or other processing tools, you may consult the following link_____________________ 

MODE OF PROCESSING

Personal data are and will be processed, in paper and/or digital form, for the time strictly necessary to achieve the purposes for which they were collected. 

No automated processing of the collected data, including user profiling, is active.  

Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. 

PRINCIPLES APPLICABLE TO DATA PROCESSING BY DILAXIA NOVA

Dilaxia Nova will process the personal data of users in a lawful, correct and transparent manner. 

The Data Controller will collect the personal data of users and process them solely for the purposes indicated in this Privacy Policy and in a manner that is not incompatible with these purposes.  

The data processed by Dilaxia Nova are adequate, relevant and limited to what is necessary for the purposes for which they are processed, including: 

  1. Management of requests of information  

Dilaxia Nova will process the personal data of users who fill in the online form to request information and quotations regarding Dilaxia Nova’s services and/or products, in order to manage, acknowledge and provide what has been requested to users. The data will be recorded, stored and used exclusively to manage and respond to the requests of the interested parties and for the time necessary to achieve the aforementioned purpose. The legal basis for this processing is the execution of pre-contractual measures taken at the request of the data subject. The provision of data for this processing purpose is optional. However, the non, partial or inaccurate provision of data may make it impossible for Dilaxia Nova to manage and follow up on users’ requests.

     2. Promotional and informational activities (direct marketing)  

Subject to the consent of the Data Subject exercised by ticking the appropriate box on the form for data collection, Dilaxia Nova will process the user’s personal data (personal and contact details) to send communications also in the form of newsletters, relating to initiatives, projects, products, services, webinars or events, workshops and meetings offered by Dilaxia Nova and the related data will be recorded, stored and used exclusively for sending communications to promote the activities, initiatives and projects promoted by the Owner.The legal basis for this processing is the consent of the data subject. Providing consent for this purpose is optional and the data will be processed until the data subject withdraws his or her consent, which may be exercised at any time (by clicking on unsubscribe at the bottom of the communication received or by sending a written request to the email address privacy@dilaxia.com). 

TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

Personal data are processed and stored within the territory of the European Union. Some personal data may be subject to transfer to recipients located outside the European Economic Area (Dilaxia Nova – Albania). In this case, the transfer will take place in compliance with the provisions of Chapter V of the EU Regulation 2016/679 (“GDPR”); in particular, the data will be transferred only after signing the Standard Contractual Clauses approved by the EU Commission by Decision No. 2021/914/EU or to countries able to guarantee an adequate level of protection of personal data and recipients therefore of an Adequacy Decision adopted by the EU Commission. 

CATEGORIES OF SUBJECTS TO WHOM THE DATA MAY BE COMMUNICATED (RECIPIENTS)

The subjects to whom Dilaxia Nova may communicate the personal data collected act as Data Processors, designated by the Data Controller through specific agreements pursuant to Article 28 GDPR, or to autonomous data controllers and finally to persons authorized to process personal data under the authority of the Data Controller. Finally, the data could be communicated to external Companies and/or Professionals to fulfill specific obligations imposed on the Data Controller by the legislation now in force. The interested party, by requesting access to their personal data, may obtain the list of recipients an e-mail to: privacy@dilaxia.com 

DATA SUBJECT RIGHTS

Pursuant to the provisions Data Protection Law, data subjects have the right, at any time, to obtain confirmation as to whether or not personal data concerning them are being processed and to know the purposes, content and origin, verify their accuracy or request their supplementation or update, or rectification. Data subjects also have the right to request, in the cases provided for, the deletion, limitation of processing, as well as to object, for reasons related to their particular situation, to their processing.  

In order to exercise their rights, the User may contact the following address: privacy@dilaxia.com